What is your return/exchange policy?

We want you to be 100% satisfied with your purchase. Items in new condition can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If there was an error on our end, we'll make things right. 

To return or exchange and item, please follow these steps:

  1. Package up the items safely (preferably in the original mailing tube/box)
  2. Include the packing slip that came with the order, or print a new one from your order details.
  3. Mail your return to:
SnooozeWorks
Attn: Returns/Exchanges
2 Dover Street, Unit 301
Dover, NH 03820

4. Once your return is received, your new item(s) will be shipped to you at no additional cost, or we will issue you a refund.